Hi Jennifer,
Since there is no product called micro bites from Hikari I’m assuming you’re using This which states it has a special coating to hold in the nutrients. My second guess is that because of this coating your tank isn’t actually cycling and that any nitrate the Easy Green is adding is being used by the plants. It’s also possible that your beneficial bacteria starved several weeks ago because of this coating which I assume, would significantly slow any ammonia production.
I'm not sure what’s going on with your pH and hardness levels but my guess there is that those rocks aren’t entirely inert. I’m also confused by your terminology, there are only two types of hardness, GH and KH, although some test strips also list total hardness. What does your strip actually say each measurement is of?
My advice would be to add a true ammonia source like those offered by Dr Tim’s or Fritz, at the very least try using finely crushed flake food and add some bacterial starter to get your cycle going. I wouldn’t worry about the pH and hardness until the cycle is completed. Since cycling bacteria use KH and lower pH the situation may resolve itself if you stop doing water changes and just let the tank cycle.
Finally, to get us speaking the same language 🤗, these might be helpful: GH & KH, Fishless cycle