[First Order Derailed a bit]

Thank you for the reassurance @Cory. I have no doubt in the end all will be fine and Ill have my Guppy pond!  

I have to tell you how impressed I was with the ordering.  When i had placed my order I had already passed the cutoff time for same day shipping by at least a half hour.  No biggie....but I'll be darned if I didnt get the emails starting with the confirmation...then the order is packed to the order has shipped ...all in less than an hour.   My mind was literally blown!

You have a top notch crew and all they care about is customer service (Candi was amazing)...that is unheard of these days!  I commend you sir!

Putting together my second order now because I forgot some things. Isnt that always the way...LOL

Thank you for doing what you do and I am completely addicted to your videos!! 

[Pond snail? Bladder Snail? Both?]

Is one better than the other to have?  I personally like snails in my tank.

 

 

[First Order Derailed a bit]

Hello everybody

I am totally bummed...I was so excited that I got to finally place my first order with Aquarium CO-OP, I am starting a new Guppy Pond after watching @Coryvideos like a dozen times lol. I had a bunch of questions and  Candi was super helpful in helping by answering all the questions I had.  I placed a large order including live plants which I was really looking forward to receiving today.  When I checked my tracking it said they tried to deliver but no access to delivery location. I dont understand how that can be since this is a business address I had it shipped to and we are open from 7 am to 7 pm.  So now not sure what I can do.  I am afraid as to the viability of the live plants.  This is by no means Aquariums Co-Ops fault just not sure I can do anything but wait to see what happens.  Was so looking forward to setting up and planting my pond tomorrow.  😢