Good thoughts. Here is a link to the filter. One of the greatest things about this unit it you clean the prefilter and leave the main spounges, ceramic or what every alone. No, I don't clean the innnard at all or maybe once a year. I like to keep a clean tank but not a clean filter ;^)
https://store.oase-usa.com/products/oase-biomaster-thermo-350
Thanks for the compliment! I have experimented with 50%, 30%, 20% water changes with these tanks to see if that would be a factor. I tested the tap water but no signifanct nitrate or nitrite. Yes, regrettibly I have lost live stock to the issue, fish show stress by staying at the top of the tank. I have started using a fritz product to bolter the bateria when I see the issue.