Hey Cory (I watched your videos :D)
Yes- I followed directions and even timed the one minute. I read other posts about the same thing and did leave my test strip elevated on tongs as you can see in the picture, with the same results. The Baking soda test, at least I think, really showed that the test strips were flawed, so after talking to customer support I did get a replacement.
Other then this one problem, I love the store a lot and left a review :))
Thank so much everyone for helping!