Gloryview Farm Posted January 7, 2021 Share Posted January 7, 2021 Hi all. I am relatively new to all this fish keeping business, but am enjoying it immensley! but I do seem to have a problem getting fish shipped to me. I received an order today, with 8 guppies and 10 shrimp. order shipped out on Monday, and arrived here today (Wed). I picked the package up myself at the post office. the box was quite warm when I picked it up, and on the ride home I realized that something smelled rank in the car. when I opened the box the smell was awful! everything was dead, and starting to decompose. the packageing was good, heat pack still warm and as I said, the time was not out of the norm. Shipper has a good reputation, and I'm sure we will work something out, and I know this was probably not their fault, but I am wondering what could have happened? I should add that about a month ago, I ordered fish off ebay, and they got 'lost' in the mail sort of. spent 7 days to get here. all were dead (but not decomposing). I put that off to the time in shipping, and the fact that the box was not labeled as live fish or fragile, and determined that I had best stay away from ebay and stick to a well recommended dealer. Again, I'm not upset with the shipper, just trying to figure out what could have happened to my poor fish on the way here. 1 Link to comment Share on other sites More sharing options...
lefty o Posted January 7, 2021 Share Posted January 7, 2021 sorry to hear of the problems. a month ago was for sure a game of chance with how usps has been. cant say what happened to your latest shipment. Link to comment Share on other sites More sharing options...
Gloryview Farm Posted January 7, 2021 Author Share Posted January 7, 2021 Update. I have heard from the shipper, and it seems it was a problem with a new heat pack they were using which was way to hot. Poor babies probably died very quickly. I will be receiving a new shipment next week. I am so glad that I know what the issue was, and that shipping should be fine. especially since there is no good LFS near me, and I am not going out anywhere, so will not be driving the hour or so to visit one. thank goodness for online. Everyone enjoy your fish, and stay safe! 1 Link to comment Share on other sites More sharing options...
lefty o Posted January 7, 2021 Share Posted January 7, 2021 glad to hear they will be taking care of you. Link to comment Share on other sites More sharing options...
ErinV Posted January 7, 2021 Share Posted January 7, 2021 Very glad to here that the problem has been figured out and hopefully being changed. Also glad to hear you are getting some new fish. Link to comment Share on other sites More sharing options...
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