disappointed with my ACO staurogyne repens

[tooManyPumps]

My shipment arrived in less than 24h after packing. The plants that came were not just tiny but had almost no roots and looked like they were taken from a bolting (flowering) mother plant.  They were not bright green and vigorous like you want a healthy plant to be. Pale and fuzzy.

Very costly for something so ill looking.

I'm very disappointed compared to the other plants I received which were vigorous with good root development.

 

Edited February 2 by tooManyPumps

[TheSwissAquarist]

Try contacting @Candi on the ACO website (customer service).

Sorry you’ve had such a bad experience! 

[tooManyPumps]

Thanks, I was new to the plant when this arrived on Monday so I was hesitant to complain until I saw how they perform in the tank. I think they can still get roots down eventually with good care but there's going to be a substantial wait, during which I'll struggle to keep algae off these.

It might be a problem of setting expectations, also my first time ordering any plants from ACO. I'll message customer service.

[Candi]

On 2/2/2023 at 8:34 AM, tooManyPumps said:

Thanks, I was new to the plant when this arrived on Monday so I was hesitant to complain until I saw how they perform in the tank. I think they can still get roots down eventually with good care but there's going to be a substantial wait, during which I'll struggle to keep algae off these.

It might be a problem of setting expectations, also my first time ordering any plants from ACO. I'll message customer service.

I emailed you a bit ago in response to the review. 🙂 ~Candi 

[tooManyPumps]

Thanks for reaching out to make it right!

[gjcarew]

^ This is why if I can buy something from the Co-op, I do