Hello, I'm new to this forum, so I hope this hits to the right place. I've e had my Inca snail (Shelly, I'm guessing its female)for @ 5 months now and was doing very well, and active. A few weeks ago she became very still, wouldn't move or eat. She doesn't have an odor. I tried moving to another tank with cleaner water with no plant food (in case of too much copper). She started moving some then stopped again. She doesn't attach to anything anymore. I set up my new 36 g tank and tested the water and all good for transfer. She partially came out of her shell and tentacles started to move but then again... nothing much. I've attached pics, one when she was active and the other is her state so far. Her tank mates are a Molly, Platy, Yoyo loach, and just got 2 new snails. Any ideas?